Frequently Asked Questions (FAQs)

UPS, or United Parcel Services, consists of a huge number of employees and vendors. Therefore, having an online portal for them was necessary for both the company and the employees/vendors. It helps the company keep track of the functions being performed and helps the employees/vendors to stay updated with the day-to-day affairs pertinent to their employment. At the same time, there arise a lot of questions relating to UPS and UPSers online platforms. We have formulated a few key questions, which are frequently asked by one person or the other. We hope that it helps you get answers to your questions. If not, you are welcome to contact the customer support team at UPSers and get your queries resolved. Without further ado, here is a list of FAQs.

Are the services of the United Parcel Service operational on Saturdays?

Yes, the services of UPS are in operation on Saturdays. UPS boasts about working for 7-days a week to provide unhindered services to every customer with great pride. The services offered by UPS include:

  • UPS Worldwide Express
  • UPS Ground
  • UPS Next Day Air
  • UPS 2nd Day Air
  • UPS 3-day Select

All the services are operational on Saturdays. Feel free to reach out to UPS.

I got locked out of my UPSers account. Is it temporary?

Yes, it is temporary. The online portal gives you three attempts to log in, therefore, if you fail at the third attempt to log in, it locks you out of the portal for your security purposes. Nevertheless, the lockout is for a 15-minute duration, and after that, you will be able to log in again. It is suggested that if you forget your password, use the “forgot password” button present on the screen.

I want to apply for a job at UPS; how do I do that?

UPS welcomes people to join the UPS community and make them grow further by leaps and bounds. To be part of the UPS community as an employee, visit After that, you will be asked to select the type of job/career you are looking for at UPS, such as part-time, full-time, or seasonal. Lastly, you will have to choose the state and city, look for a vacancy, and fill out the application accordingly.

How do I follow-up on my application for the job?

All you need to do is visit and toggle yourself to the “application center,” and enter the same by using the passcode that must have been allotted to you while filling out the application.

How do I get in touch with the UPS customer care?

If you come across any issue pertaining to services of UPS or UPSers, or any issue that is not resolved by way of these FAQs, all you need to do is get in touch with the customer support team at UPSers by giving a call at 1-888-877-TECH. The team will make sure to resolve all your queries in a short turnaround time.

What is the eligibility to be able to access the UPSers portal?

You need to be a UPS employee/vendor in order to avail of the benefits provided by the online portal at